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Strategic Insight

Categories: Retail Growth, Sales

We always are on the hunt for innovative ways to deal with cranky customers. A retailer closes early one day due to a family emergency and forgets to put up a sign or change the voicemail, and the online barrage begins. In the information age, it’s a double edged sword… when unhappy customers complain about their […]

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Over the past few months, our shopping center management team has enjoyed hearing new and innovative strategies to understanding our local retailers’ business. While we’ve been sharpening our skills targeted to each business category’s distinct advantages and challenges, there are some very consistent economic factors that resonate regardless of the product/service offering. We especially enjoyed […]

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A funny thing happened on my way back from University of Pennsylvania’s Wharton School of Business.  Brenda Thomas, IRC regional manager and I attended the University of Shopping Centers, presented by the International Council of Shopping Centers (ICSC) for 3 jam packed days. Not only did I learn a lot, meet some really insightful and […]

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Fabulous In Omaha
Monique Trosper