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Strategic Insight

I think the buzz-phrase for 2014 was “out of the box.” Many folks have believed that thinking/doing/pursuing ideas outside the proverbial norm (aka: box) might be perceived as a little off kilter mindset, but often wacky ideas lead to the next big thing.  Not to overuse the phrase, but here are 3 companies who are going waaaayyyyy outside […]

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Last month, the National Retail Federation (NRF) held Retail’s BIG Show (no really, that’s the name of the event) for four days in New York. The name is fitting; it’s four full days of inspiring speakers, leaders of retail large and small, and industry experts (think marketing, market research and technology) imparting great nuggets of information that […]

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Today marks the first in a monthly series of guest posts by Angel Cicerone, founder of GrowingSmall.co and noted small business advisor, author, and turnaround maverick.  Angel’s articles will feature advice and real life strategies to get your business to its profitability potential.  IRC is proud to feature her content, and a special offer, below. One of the […]

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Categories: Retail Growth, Sales

As we meet with small business retailers, we often talk about marketing efforts; what’s being done to reach out to customers that actually engages them and entices them to shop and purchase.  For example, it’s one thing to have a database of 10,000 customers who’ve visited/purchased/dined with you.  That’s a great start!  But…  Why do […]

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Categories: Retail Growth

Today’s blog features one of our virtual mentors, boutique owner Susie Kizer, retailer in Omaha’s Shoppes at Grayhawk.  For more information on the owner, or to see more about our virtual mentors, check out the IRC website.  For suggestions or ideas on future mentors, please contact us. Susie Kizer dreamt about opening a women’s clothing boutique from the […]

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Beyond busy, this retail holiday season … You’re store is packed, you’re working hard to make sure holiday shoppers get what they want, and you’re looking forward to a brief lull around the first so you can relax. Before you do that, here are five things to think about now, and get ready to do starting January 1 to make […]

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Categories: Retail Growth

Depending on the business, there are a world of do’s and don’ts for a small shop.  But we’ve scoured our most successful retailers to compile 5 customer service “musts” for every business.  This is not rocket science, but it takes some patience.  When you think about how hard you worked to attract and keep each and […]

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Categories: Retail Growth

Today we’re taking time to share some advice from a Great Clips franchisee, Alice Madeja. Alice owns 3 Great Clips locations, and two are in our shopping centers. She’s been successful for more than 17 years, so we think she’s pretty savvy at small business success. Here’s her #1 tip for new business owners, regardless […]

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Successful retail relies on a concise, consistent vision. Once you know what you are, that vision drives your brand message and helps guide customer loyalty for your offerings. Clear vision is really important for restaurants. With more Americans eating away from home than ever before, whilst demanding higher standards of taste, decor, presentation, service… it’s no […]

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Small Business owners are my heroes.  They are gutsy, stubborn, focused and generally very, very smart.  It takes a lot to succeed with a business venture.  The statistics are everywhere…  The Small Business Administration (SBA) reports that 30% of new businesses fail in the first two years.  And 50% fail in the first five years.  […]

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Fabulous In Omaha
Monique Trosper